The class provided rich hands-on training based on a thorough knowledge of materials, procedures and experience; enriched with very important and practical pointers from the CCI team, that they have collected from years of experience. Especially, seemingly small tricks and insights are often difficult and costly to develop on your own. Then there is the enthousiasm of Jeff and Lane to share their knowledge and experience in a well-organized place that invites all of the participants to explore and question every aspect of the training. I was very impressed with their instruction and hospitality skills to organize the course in an unforgettable way. The added bonus is the free membership, with zero cost to access to their webinars, high quality information on the website and blogs and even personal contact information. It gives me the feeling that the Master is always nearby to assist me if I need him.