I use the literature at least once a week as a reference guide. The sealer knowledge was worth the price of the class alone; thus far, I have no callbacks (knock on wood!). I am regularly using all of the forms on the CDs, from checklists, to contracts, to estimates and pricing. The hands-on portion helped me build confidence in some areas where I was unsure of myself. Following Lane’s marketing advice has definitely gotten me business with some designers and showrooms. Most importantly Jeff’s advice on projects provides a perfect crutch to give me the motivation to take on the projects that scare me. Lots was learned in class, many questions were answered, I learned new techniques, and most importantly I enjoy the support when I need some. Thanks CCI!